Important facts for your holidays at the Arlberg
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Winter season 2020

Security measures for winter holidays

What we do for our hotel guests to protect you & all of us

For your carefree holiday at the Hotel Gotthard, also during Corona times, we have developed and applied our concept "professional hygiene PLUS" for you.

As the situation changes almost daily and some measures are also adopted again after a short time, this concept will also adapt to the regulations on a daily basis without representing a loss of our professional hygiene standards.

Due to the current situation, please note that we only welcome hotel guests to our hotel. Thank you very much for your understanding.

Regarding cancellations, please contact us personally
as they are treated individually.
Many thanks.

 

  • Extensively and up-to-date trained staff on additional hygiene measures, clearance rules and regulations
  • Contactless disinfectant dispensers in all public areas
  • Sufficient distance to other guests due to the spaciousness of our hotel complex both inside and outside
  • The temperature of all employees is measured daily at the beginning of the shift and their physical condition is precisely requested and recorded
  • All employees have themselves tested once a week for COVID 19.
  • All employees for whom a minimum distance of 1 metre to the guest cannot be maintained permanently wear a protective mask to protect themselves and others
  • In the service area, all employees wear the mouth-nose protection mask
  • We are Participating Company: Safe Hospitality - Test Offer Tourism
  • Regular ventilation of all rooms with fresh mountain air

Our reception staff will continue to give you a warm welcome on arrival and will be your first point of contact when it comes to your wishes for a relaxing holiday.

Guests must wear mouth and nose protection when entering generally accessible interior areas (lobby, bar, lifts, corridors, restaurant/buffet area)

  • On arrival, a protective mask must be worn. The possibility of hand disinfection at the entrance should be used at every opportunity, but in any case when entering the house.
  • Increased cleaning intervals in all public areas (reception, lobby, lifts, etc.) for your safe stay

Hygiene is always a top priority in our company. Nadin and the housekeeping team are well trained and assure you a carefree stay.

  • Departure rooms are completely disinfected
  • Departure rooms are kept free for one night according to availability
  • Mattress protectors are replaced after each guest
  • A well thought-out cleaning plan of the rooms, adapted to the highest hygienic safety, ensures a carefree stay
  • We have a PROTEC TUBE from the Hollu company, which disinfects all departure rooms as well as all public areas by cold fogging.
  • Regular ventilation of all rooms with fresh mountain air

Breakfast
Our buffet is at your disposal with the usual high quality products from our region. In order to ensure that you continue to enjoy the large selection at our buffet, the following measures are implemented:

  • Please use contactless hand disinfection when entering the buffet area!
  • We also have disposable gloves available
  • Masks are compulsory for all guests and employees at the buffet
  • As usual, a large selection of fresh bread from our bakery
  • regional dairy products such as yoghurt & butter are available in portions
  • We will be happy to reserve a fine place for you to have breakfast for your entire stay, naturally with the necessary minimum distance to your neighbour.
    We try to respond to the wishes of our guests and give our best.
  • Disinfection of the tables and chairs after each use
  • Regular ventilation of all rooms with fresh mountain air

 

In order to be able to offer you the usual freshness and variety at the buffet, we ask you to disinfect your hands before entering the buffet area or to use our disposable gloves.

  • Please use contactless hand disinfection at the entrance of the restaurant
  • We also have disposable gloves available
  • Masks are compulsory for all guests and employees at the buffet
  • As always, we will be happy to reserve a fine place in the restaurant for your entire stay for breakfast and dinner, naturally with the necessary minimum distance to your neighbour.
    We try to respond to the wishes of our guests and give our best.
  • All employees wear a mouth-nose protection mask to protect others and themselves
  • disinfection of tables and chairs after each use
  • Fresh salads at the buffet for self-service (will be adapted to the current editions)
  • The hotel bar is open until 01.00 am.
  • Regular ventilation of all rooms with fresh mountain air
  • Our fitness room is open during the usual opening hours
  • Our PROTEC TUBE from the Hollu company disinfects the room by cold fogging.
  • Guaranteed clean! Several daily checks of the water values and swimming pool technology by our in-house technicians
  • Chlorinated water kills all viruses. Swimming in our pools is therefore safe and a real pleasure
  • Out of respect for other guests, please keep a minimum distance of 2 metres in the pools
  • We appeal to our guests to be highly responsible when using all fitness equipment and public showers in the SPA area. Please make sure before and after each use that the facilities used are left disinfected. Opportunities for disinfection are offered on site.
  • In the case of saunas and steam baths, please note the maximum number of visitors in front of the respective facilities
  • Regular ventilation of all rooms with fresh mountain air

 

Massages and treatments

  • All our individual treatments from our SPA offer can be booked as usual
  • All employees in the SPA are trained to the highest possible compliance with our hygiene standards
  • Reservations are recommended so that the respective treatment rooms can already be prepared for you
  • Regular ventilation of all rooms with fresh mountain air

We ask you to observe the following measures so that all guests can spend a relaxing vacation in our house:

  • Keep at least 1 meter distance to other guests, except your fellow travellers from the same accommodation unit
  • Wear a mouth-nose mask in all entrances and exits as well as in the public areas of the hotel (reception, restaurant, SPA, lobby, elevator)
  • Your table is already reserved for breakfast and dinner as part of the half board service.
  • Avoid possible "traffic jam situations" during check-in or check-out and wait at the right distance from other guests
  • Do not shake hands and hugs completely
  • Wash hands several times a day with soap and water for at least 30 seconds
  • Avoid touching the face
  • Use disinfection options for all inlets and outlets
  • Sneezing and coughing in the crook of your arm or in a handkerchief
  • Follow the instructions of our employees
  • Do not travel if there are signs of illness!
  • In case of signs during your stay please contact your hosts immediately!
  • In Lech you have the opportunity to be tested for Covid-19 without symptoms. For further information please contact our reception.

 

Terms of cancellation   European travel insurance

 

Winter codex Vorarlberg

So that you can book your planned winter holiday with a good feeling, the province of Vorarlberg has also taken out Covid 19 cancellation insurance for all guest bookings in the winter season 2020/21.

More information about the free Covid-19 cancellation insurance

 

 

Sichere Gastfreundschaft   Sichere Gastfreundschaft   Luftreinigungsgerät
COVID-19 Beauftragte Nicole Walch   COVID-19 Beauftragte Nadine Saeger
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COVID TRAFFIC LIGHT IN LECH ZÜRS AT THE ARLBERG ON GREEN

Dear guests,
the Corona traffic light has been set to orange in the district of Bludenz, but not the Lech Zürs region, which is green.
This means that at the moment all holidaymakers can travel to Lech am Arlberg without hesitation.